nxe offers a One Year Limited Warranty on all products. For full warranty and product replacement details, please visit our warranty page.
You can register your nxe products right here on our website, with this quick and simple registration form.
Registering your product ensures you will be kept up-to-date on the latest news and updates for your product; as well as other great nxe products (if you so desire).
If your nxe case gets dirty, simply wipe it off with a microfiber cloth, or damp towel if needed. DO NOT use any harsh cleaning solutions, as they may cause surface imperfections.
Yes. Machine wash COLD, with like colors. Do not use softeners or bleach, and HANG DRY only. Do not iron or dry clean.
The ActiveSLEEVE™ will fit smaller devices like an iPod Nano, but also comfortably fit larger devices like an iPhone 3G or Motorola DROID -- Most portable music players, mobile phones, and smartphones fall into this size range, and will fit well. Theres usually even extra space for a locker key, gym membership card, or some spare cash!
The general rule of thumb is to choose the ActiveSLEEVE™ size, similar to your regular T-shirt size. (i.e. If you wear a Medium T-Shirt, a Medium ActiveSLEEVE™ should fit well.) In some cases, this isnt accurate, so we have provided a detailed chart below:(SLEEVE SIZE): (BICEP CIRCUMFERENCE IN INCHES)
S: 7-10, M: 9-13, L: 11-16, XL: 15-18
Order arrival time will depend on when you placed your order, the shipping choice selected, and the availability of the product you ordered. Most orders are fulfilled and shipped within 1 business day.
Once your order has shipping, you will receive a shipping confirmation email, containing a tracking number. If your order has shipped, and you did not receive a tracking number, please call Customer Service for help.
Yes! We will gladly ship to APO/FPO addresses AA, AE, AP (Order would ship via the US Postal Service)
nxe will accept a return on a product that is in NEW condition, with ALL included parts, accessories, and packaging. A valid SALES RECEIPT, DATED WITHIN THE PAST 30 DAYS, from nxe, is required. nxe does not accept returns on product purchased at a retail location or a retail website nxe only accepts returns on product purchased through nxeproducts.com.«---Return to index---»